Description based on the Specified Commercial Transactions Act
Seller: Ssisil LLC
Representative: Misaki Nakano
Address: 5F, Daini Nakano, 2-3-9 Etchujima, Koto-ku, Tokyo 135-0044, Japan
Phone number: 0368222862
Email: heenieheeniecontact@gmail.com
Sales price: The sales price will be the displayed amount (display price/tax included).
Please note that separate shipping fees may apply. Please check the product details page for details on shipping fees.
Payment Method and Time of Payment:
・Payment methods: Credit card payment, convenience store payment, deferred payment the following month, PayPal, bank transfer, carrier payment, and Rakuten Pay are available.
・Credit card payment, PayPal, carrier payment, Rakuten Pay,
Payment will be confirmed at the time of ordering the product.
・For convenience store payments and bank transfers, please make payment within approximately 3 days from the time of ordering.
If the payment deadline passes, your order will be automatically cancelled.
・Payment by the following month
Please pay your monthly usage amount through Paidy by the 10th of the following month at a convenience store or by bank transfer.
Product delivery time:
In-stock items are usually shipped within 3 business days, and regular items are usually delivered within 16 business days.
*Please note that due to the effects of COVID-19 or delivery issues, or if you live in a remote area, it may take longer than the above-mentioned number of days.
*If the ordered item is shipped internationally, it will take approximately 4 to 7 days from the shipping notification to delivery.
*Due to the system, each product page does not indicate whether the product is in stock or regular stock, so if you are in a hurry, please contact us in advance.
*The day after your order (payment) is counted as the first business day.
Regarding shipping costs:
690 yen (excluding some areas)
890 yen for some areas (Hokkaido / Okinawa / Kagoshima)
Returns, Defective Products, and Cancellations:
As a general rule, we do not accept returns or exchanges of products.
Please note that we cannot accept cancellations or returns of your order if you refuse to accept the item or are absent for an extended period of time after the item has been shipped.
If a defective product or a product different from the ordered product is delivered, we will exchange it (or return/refund if the product is out of stock).
□When exchanges (returns) cannot be acceptedPlease note that we cannot accept exchanges (returns) in the following cases.
・If the product is scratched or damaged in your possession ・If accessories such as the product tag, delivery note, product box, spare buttons, etc. have been lost or damaged in your possession ・If the product tag has been removed from your possession ・If the product shows signs of use ・If the product has been washed ・Discounted products ・Products returned without our permission or using a method other than as specified by our company ・If there are loose threads or other improper features caused by manufacturing ・If the stitching is different from what you expected ・If there are minor scratches or stains ・If more than 3 days have passed since the product arrived ・Delivery delays occur due to an unknown address or incomplete input ・If there are no problems with use such as wrinkles in the product or damage to the packaging that occurred during transportation